Privacy Policy

This Privacy Policy applies to the “CHAMPION LUDO” (hereinafter referred to as the “Application”, for the sake of brevity) being managed by the “PARTH SANJAY JHA” having Permanent Account Number CTRPJ2975D having its place of business at “Plot No.408/4, Bungalow No.11, Sheetal Kunj Co-operative Society, Behind Shanti Nagar, P.O.: Vapi, Sub- District: Pardi, District: Valsad – 396 191, Gujarat, Republic of India” (hereinafter referred to as the “Proprietorship Firm” and / or “Firm”, for the sake of brevity). The Firm provides its users a platform to play the game of LUDO, duly recognized as a Game of Skill by the Judiciary of Republic of India, and / or demo games and other related services in relation thereto (hereinafter collectively referred to as the “Services”, for the sake of brevity).

The Firm recognizes the importance of maintaining your privacy and values your privacy and thereby, appreciates your trust in the Firm. The Firm is, therefore, committed to protect your privacy in all respects with a view to offer enriching and comprehensive gaming experience to the users. This Policy describes who the Firm is, how the Firm collects, shares and how the Firm treats user information and how you can exercise your privacy rights. This Privacy Policy applies to current and former visitors to the Application and to the users of the Application. By visiting and / or using the Application, you agree to this Privacy Policy.

The person who installs, accesses or uses the Application and accepts and agrees to be bound by the “Terms of Service Agreement” and “End User License Agreement” of the Application and other rules and guidelines along with the “Game Rules” and / or who views this Application shall be referred as “you” or “user” or “player” in this Privacy Policy.

The Services on the Application require you to register and create an account through a unique player username and a secret password. The information about the user is collected by the Firm through i) information supplied by users, and ii) information automatically tracked during user’s navigation in the Application. You acknowledge and agree that by using all or any part of this Application, you hereby give your express consent to the collection, use, storage, disclosure and transfer of your personal information for the purposes as inculcated in this Privacy Policy and to the collection, processing and maintenance of this Information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, including any referenced policies or guidelines or License or Agreement or Game Rules, please select “DO NOT ACCEPT” or terminate your use of this Application with immediate effect and the Firm shall not grant you the License to the Application or the Firm shall suspend / terminate your use of the Application and / or License subject to applicable terms of this Privacy Policy and / or “Terms of Service Agreement”, as the case may be.

You acknowledge and agree that Application is the property of the Firm and the Firm reserves the right and ownership of the entire Application.

1. Information we Collect
  • a) Information you provide to Firm: That in the course of engaging our Services, you may provide personal information about you. Personal information is often, but not exclusively, provided to the Firm when you create your account in order to utilize the Firm’s services and / or the Application, and while consulting with the Firm’s customer support team, and while sending the Firm any electronic mail/s, and while integrating with third party associates and / or third party advertisement links or while communicating with the Firm in any other way.

    That the Firm shall let you know, prior to such collection, whether the information which the Firm is collecting is compulsory or if it may be provided, by you, voluntarily and the consequences, if any, of not providing such information. By providing the Firm such information, you agree to this information being collected, used and disclosed as described in this Privacy Policy and “Terms of Service Agreement”.

    Such information shall include:

    • i) Registration Information: That you shall be asked to provide and the Firm collects your basic information such as, your name, username or player ID, password, electronic mail address, date of birth, location, mobile number, address inclusive of house number, society, street, city, state, pin-code, country, IP address, and / or any other information, at the discretion of the Firm, in order to access the features of the Application and for the uninterrupted Services to the user by the Firm.
    • i) Payment Information: That you shall be required to provide and the Firm may collect your payment information, in case you make payment towards any purchases in the Application, such as account name, name of the bank, branch address, IFS code and the payment method. However, we NEVER collect your credit card number or debit card number or prepaid card number or UPI ID or credit card expiry date or debit card expiry date or prepaid card expiry date or other details pertaining to your credit card or debit card or prepaid card or UPI ID in the Application, as the case may be. Credit card or debit card or prepaid card or UPI ID details are obtained and processed by our online payment partner / third party associates. Such information as pertaining to your credit card, debit card, prepaid card, internet banking payments and other payment modes are processed and authorized by third party payment gateways and you shall be required to provide the information to third party associates if you wish to make payments towards any purchases in the Application. In such situation, the Firm shall also maintain a record of your account and payments therein or transactions in your account and any communication and responses thereof.
    • iii) Information you Post: That we collect information you post in a public space and / or user-to-user chat- box in the Application.
  • b) Demographic Information: That we may collect demographic information about you or any other information provided, by you, during your use of the Application.
  • c) Information the Firm collects automatically: That we may collect information, but not limited to, about your device type, brand and model, IP address, device ID, MAC address, installed software, application usage data, hardware type, operating system information and the browser you are using, unique identifiers in browser cookies, flash cookies, internet and online usage information, and location etc. We may look at what site you came from, duration of time spent on the Application, and / or features accessed in the Application.

    This information is only collected to provide and maintain the Services and the game experience as well as to help improve the game-play for the user, and for advertising and analytics purposes. The Firm’s processing of the above purposes is necessary for the performance of the contract to which you are a party and in order to support the operations of the Services and to enable maintenance as well as update of the Application. This information helps the Firm to support the Application and to respond to your requests for assistance and to improve our understanding of how the users use the Application.

    You understand that the information, as supplied by the user/s, enables the Firm to improve the Application and to provide you the most user friendly experience. The Firm reserves the right to share such information with third party associates or any other entity in limited circumstances, which may include, but not limited to, for providing any specific Service being requested by you, compliance of legal requirements, preventing fraud and imminent harm, and for ensuring the security of the Firm and its Services. The Firm may also collect such information as a part of a survey.
2. Use of Information

That the Firm may use the information collected through the Application for various reasons, including

  • a) To improve the Application: This may include collection for maintaining and improving the Services of the Firm, in relation to the Application.
  • b) To bill and collect money owed to the Firm by you: This may include collection by sending you electronic mails, invoices, receipts, notice of delinquency and / or legal notices.
  • c) To send you system alert messages: The Firm may inform you about permanent or temporary changes to the Firm’s services or to the Application or to send you account / security / compliance related notifications, such as new features, version updates, abuse warnings, and changes to this Privacy Policy, if any.
  • d) To send you Game updates: The Firm shall use your personal information to send you updates about the game and / or new features incorporated in the game and / or tournament and / or contests in the Application. You should inform the Firm if you would like to unsubscribe from these communications at any time in the manner as mentioned in the communication.
  • e) For marketing purpose: This may include collection of information for monitoring and analyzing trends, usage and activities in relation to the Application, in order to send you information about special promotions or offers or informing you about new features or products. This may range from the Firm’s offers to new games which you might find interesting or fascinating. You can, however, deactivate these notifications by making changes to your notification settings on your device.
  • f) To enforce compliance with “Terms of Service Agreement” and the applicable Law, and to protect the rights and safety of our other users, and third parties, as well as the Firm.
  • g) To meet Legal requirements: This may include complying with court orders, issuance of court summons, and any other appropriate legal mechanisms and compliance with any order issued by public authority and any other law enforcement body.
  • h) To prosecute and defend a Court, Arbitration proceeding, or any other legal proceedings.

The Firm hereby warrants that the Firm shall not disclose your personal information without your express consent, save as otherwise set out in this Privacy Policy or the “Terms of Service Agreement” or as provided in any other agreement between the Firm and you or as required by law. However, it is clarified that this condition shall not be applicable to publicly available information in relation to you on this Application. Further, the Firm shall not be liable for reparation of any damages caused by disclosure of such information, so far as has been included in this Privacy Policy.

3. Sharing of information with third-parties
  • a) The Firm may share information with third party associates: This includes sharing of information and data, as provided by you, concerning your usage in the Application with third-party associates engaged by the Firm, in the Application, for the purpose of data analytics or other similar purposes thereby enhancing the Services and helping the Firm to serve you better. You are therefore advised to read privacy policy, of such third party associates, before any such access. The Firm shall not be responsible for any damage or loss which you may encounter as a result of any such access.
  • b) The Firm may share information in compliance with law or to protect the interest of the Firm: This includes sharing of information in compliance to any Court’s order or to any order issued by public authority or to any other law enforcement body. The information may also be shared where the Firm is investigating into any potential online fraudulent activity.
  • c) The Firm may share information with any successor / acquirer: This includes sharing of information to its successor where the Firm’s entire business or any part thereof is sold / merged to any Company / Corporation / Institution / Entity.
4. Third-Party Sites

That if you click on any third-party advertisement links, while accessing the Application, this Privacy Policy would not apply to any such access to those websites or applications. You are therefore advised to read their privacy policy before any such access and the Firm shall not be responsible for any damage or loss which you may encounter as a result of any such access.

You agree and understand that several deceptive electronic mails, websites, blogs etc., inclusive of the Firm’s logo, photos, links, contents or other information, claiming to be from or associated with the Firm may or are circulating on the Internet. Some of such electronic mails, websites, blogs etc. may call the user to provide username, player ID, password etc. or that the user has won a prize / gift or provide a method to commit illegal / unauthorized act or deed or request detailed personal information or a payment of some kind. The Firm hereby declares that the sources of contents of such electronic mails, websites, blogs etc. as well as the accompanying materials are in no way associated with the Firm. The Firm hereby advices and recommends you to not respond to such electronic mails and / or refrain from using such websites, blogs etc. The Firm hereby warrants that the Firm shall contact you about the Services, availed by you, in the Application or to inform you about the Firm’s services by utilizing the information as provided by you to the Firm.

5. Data Protection Rights

That you shall have the right to access, correct, review, update, modify or request deletion of your personal information and user preferences by logging into your Profile page in the Application. Further, you shall promptly notify the Firm if there are any changes, updates, or modifications to your information.

6. The Firm’s Security

That the Firm warrants that all the information gathered in the Application is securely stored within the Firm-controlled database. The database is stored on servers secured behind a firewall and access to such servers is password protected and strictly limited. The Firm undertakes appropriate and reasonable technical and organizational measures to protect information from loss, misuse, unauthorized access, disclosure, alteration, and destruction; taking into account the risks involved in the processing and nature of the information. However, you acknowledge and agree that any information you post in the “chat” would be available to anyone with internet access.

The Firm requires a username and password to gain access to the Application. You are therefore advised to keep your username and password secure, and not to disclose it to any third party. The Firm cannot see your password, as the account passwords are hashed and the Firm cannot send the forgotten passwords. The Firm, however, provides you with instructions to reset your password.

The Firm reserves the right to periodically review the Privacy Policy from time to time and change the Privacy Policy as may be considered appropriate, by the Firm at its sole discretion, without any notice to you. Any changes to the Privacy Policy shall be posted on this page, so you are always aware of what information the Firm collects, how the Firm uses it, how the Firm stores it and under what circumstances the Firm shall disclose it. The Firm hereby warrants that any collection and / or usage and / or disclosure of information shall always be consistent with the Privacy Policy, regardless of what the new Privacy Policy may be.

7. Retention of Data

The Firm reserves the right to retain your information where the Firm has an ongoing legitimate business or legal need. However, the Firm shall either delete or anonymize or securely store and isolate, without further processing, your data or information where the Firm does not have any legitimate business need or legal requirement to process your data or information.

8. Cookies and Tracking Technologies

That the Firm may use various technologies to collect and store information when you visit the Application and this may include cookies and similar tracking technologies. These cookies and similar tracking technologies are used to learn how you interact with the contents on the Application, and to improve your experience when you visit the Application. The Firm also uses cookies to track your geo-location in order to provide you with the best service the Firm may afford. However, you may choose to reject or block all or any specific types of cookies set by virtue of your visit to the Application by clicking on the cookie preferences on the Application. You hereby accept and acknowledge that some of the functions of the Application may not work perfectly if you choose to reject or block the use of cookies. You hereby further agree that the Firm may place those cookies which you have not rejected or blocked on your device.

9. Consent to use of Anti-Cheating Software

That the Application contains certain features to detect use of automated programs that enable artificial intelligence to play in the Application. You acknowledge and agree that you hereby give your express consent to the Application to perform the functions, as stipulated in this Clause, by installing the Application and by using the Services of the Firm. The Application may perform any or all of the following functions in order to detect the use of illicit automated programs and to ensure that a cheat-free environment is maintained for all the users:

  • a) Scan your list of active software applications, on your device, while you are using the Firm’s Services;
  • b) Scan your list of active processes, on your device, while you are using the Firm’s Services; and
  • c) Scan the files in your Services and Application-related program folders to ensure that only “non-hacked” versions of the Application are being used.

    • The Application shall scan the files associated with the suspect application or process and compile a composite mesh to be matched against profiles for known illicit automated programs. The Firm warrants that the Application shall not perform any random search of your hard drive, equipment or files, and the Application shall not transmit any information either to the Firm or to any third party other than the information you provide to the Firm.

10. Grievance Officer

That in accordance with the provisions of Information Technology Act, 2000 and rules framed there-under, the name and contact details of the Grievance Officer are provided below:

Name: PARTH SANJAY JHA

Address: PLOT NO.408/4, BUNGALOW NO.11,
SHEETAL KUNJ CO-OPERATIVE
SOCIETY, BEHIND SHANTI NAGAR,
P.O.: VAPI, SUB-DISTRICT: PARDI,
DISTRICT: VALSAD – 396 191,
GUJARAT, REPUBLIC OF INDIA

Contact No. : +91-91060 70331

E-mail ID: parthsjha2005@gmail.com

11. Jurisdiction

That any dispute over the issue of privacy shall be subject to this Privacy Policy and the “Terms of Service Agreement”. All such disputes, arising out of this Privacy Policy, shall be governed by the laws of Republic of India and by the dispute resolution process as set out in the “Terms of Service Agreement”. Subject to the foregoing, the Courts located in the city of Vapi, District: Valsad, Gujarat shall have exclusive jurisdiction over any dispute arising out of or under this Privacy Policy.

12. Contact Us

That any questions or clarifications with respect to this Privacy Policy or any complaints, comments, concerns or feedback can be sent to Firm vide electronic mail at: parthsjha2005@gmail.com. The Firm is committed to process and answer your requests and queries without undue delay unless a longer time is required due to the complexity of the request or for any other reason whatsoever.